This policy explains what personal information Essex Groundwork Contractors ("we", "us", "our") collects when you use our website at https://www.essexgroundwork.co.uk, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Essex Groundwork Contractors (a trading name of Groundwork Contractors Essex Ltd) is the data controller for any personal information collected through this website.
Registered office: 8 Egbert Gardens, Wickford, Essex, SS11 7BH
Company number: 13458498 (registered in England and Wales)
Email: info@essexgroundwork.co.uk
Phone: 07495 969 705
What information we collect
We collect personal information in three situations:
- When you submit a quote enquiry or contact form — your name, phone number, email address, site address/postcode, and the details you give us about your job.
- When you call, email or message us — we keep a record of the conversation and the contact details you provide.
- When you browse the site with analytics cookies enabled — anonymised technical data such as your IP address (anonymised before storage), browser type, pages visited and how you arrived. This is only collected if you accept analytics cookies.
How we use your information
We use the information you provide to:
- Respond to your enquiry and provide a quote
- Carry out the work you've asked us to quote for
- Keep records of work for legal, tax and warranty purposes
- Improve the website and understand how visitors find and use us (only with analytics consent)
Lawful basis for processing
We rely on the following lawful bases under UK GDPR Article 6:
- Legitimate interests — to respond to enquiries and provide quotes
- Contract — to carry out work you've agreed to
- Legal obligation — to keep records required by HMRC, building control and waste duty-of-care regulations
- Consent — for non-essential analytics cookies
Who we share your information with
We do not sell your personal data to anyone. We may share it with:
- Our staff and contractors directly working on your job
- Our accountants and HMRC for tax purposes
- Suppliers (e.g. concrete, plant hire) where your site address is needed for delivery
- Building Control and Anglian Water where the job requires inspections or sign-off
- Google (via Google Analytics and Google Ads) for anonymised website usage statistics, only if you've accepted analytics cookies
How long we keep it
- Enquiry-only contacts: 12 months from your last interaction
- Completed job records: 7 years (for tax and warranty compliance)
- Marketing analytics data: up to 14 months (default Google Analytics retention)
Cookies
We use a small number of cookies — most are essential, a few are optional analytics. See our full cookie policy for the breakdown.
You can change your cookie choice at any time by clearing your browser's site data for https://www.essexgroundwork.co.uk — the consent banner will reappear on your next visit.
Your rights
Under UK GDPR you have the right to:
- Request a copy of the personal data we hold about you
- Ask us to correct anything that's wrong
- Ask us to delete your data (where we're not legally required to keep it)
- Object to or restrict how we use it
- Withdraw your consent at any time (for anything we process on the basis of consent)
To exercise any of these rights, email us at info@essexgroundwork.co.uk. We'll respond within one month.
Complaints
If you're unhappy with how we've handled your data, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or 0303 123 1113.
Changes to this policy
We may update this policy from time to time. The effective date at the top of the page shows when it was last changed. Significant changes will be flagged on the site.